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Paying Utilities

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NEW! 

Effective with October 2019 billings, customers will notice a new format and a shorter, nine-digit account number.

The new format is part of an updated billing system that provides customers with easy access to, and more complete information about, their utility bills and options for paying them.

If you haven't yet received your new billing, you can determine your updated account number by taking your old account number and removing the first two zeros to the left of the (-)dash, and removing the first zero to the right of the (-)dash

 EXAMPLE

 OLD ACCOUNT NUMBER  NEW ACCOUNT NUMBER
0022-008588.00  22-08588.00
0003-001234.01  03-01234.01

 

Click Here to Access Your Account or Pay Online

Easy Ways to Pay

Bill Paying Service

Contact your financial institution to set up bill paying service.  Provide them with your new nine-digit account number, and be sure your payment is set up to be payable to City of Sandpoint Utility Billing at 1123 Lake Street, Sandpoint, ID  83864.

ACH/Automatic Debit

To have utility bill payments automatically withdrawn from your checking/savings account on the 15th of each month, submit the following to the City of Sandpoint Utility Payments, 1123 Lake Street, Sandpoint, ID  83864:

Online 24/7

Click here to set up an account and make a single online payment any time of day or night using your debit/credit card.  
  • Be sure to have your nine-digit account number and your debit/credit card ready.
  • A three percent (3%) processing fee ($2.00 minimum) will be added to all transactions.

Mail

Mail your check/money order with your utility bill payment stub to:  City of Sandpoint Utility Payments, 1123 Lake Street, Sandpoint, ID  83864.  Be sure to note your nine-digit account number on the check/money order.


Drop Box

Drop your check/money order with your utility bill payment stub in our drop box at City Hall, 1123 Lake Street in Sandpoint.  The drop box is located at the east end of City Hall on Ella Avenue, in between the City Hall parking lot entrance and the Fire Department driveway. 

  • Payments dropped after 8:00am will be credited the following business day. 
  • Be sure to note your nine-digit account number on the check/money order. 
  • IMPORTANT NOTE:  Late payments should be brought to the Utility Billing clerk inside City Hall.

In Person

Bring your payment and your utility bill pay stub to the Utility Billing clerk at City Hall, 1123 Lake Street in Sandpoint, 8:00am to 5:00pm, Monday - Friday (except holidays).  


By Phone

To pay by phone using a debit/credit card, call (208) 263-3561 and select Option 1 from 8:00am to 5:00pm, Monday - Friday (except holidays).  Be sure to have your nine-digit account code and your debit/credit card ready.

 

 

SIGN UP FOR PAPERLESS BILLING - Click here to sign up for paperless billing, or call (208) 263-3561 and select Option 2.

REVIEW YOUR ACCOUNT USAGE AND PAYMENT HISTORY - Click here